To ensure prosperous development of ideas between the client and consultants, 180 Degrees uses a highly communicative engagement process that takes our initiatives from concept to creation, on a reliable and effective basis.

1. Introduction Meeting

This is an opportunity for our client to meet with their 180 Degrees consultant team. Here, our team will begin to understand the industry the organisation operates in, what it seeks to achieve, and examine the way it currently attempts to attain its goals.

2. Statement of Work and KPI Benchmarks

After our team has assessed the organisation and what it seeks to achieve, a statement of work will be prepared. It will outline the work to be undertaken, the aim of the work and the timeframe in which it will be accomplished. From this, we will establish a baseline outcome which is derived from the organisation’s current performance and that of competitors. This baseline will allow us to gauge the progress of our work, and develop a range of Key Performance Indicators (KPIs). These indicator benchmarks will be used to assess the implementation and effectiveness of our work in the long run.

3. International Collaboration

At this stage, an early report detailing the particular scenario and work to be completed will be filed and shared on our online platform. This will allow us to draw upon the wide base of international talent and experience available to 180 Degrees.

4. Progress Report

An intermediate progress report will be tabled and presented to the organisation at approximately the halfway point in the work. This details the work completed to date, and tracks the progress of the work compared to the baseline KPIs. Any major issues and risks to the work will also be addressed.

5. Final Presentation

This is the culmination of the consultancy process. A formal presentation to relevant stakeholders is made, outlining the key strategies and plans formed over the period of work. A review of the baseline KPIs is made, to ensure that the project outcomes reflect the goals set. A further checkpoint and another set of KPIs is established, which will allow the implementation and effectiveness of our recommendations to be measured.

6. Key Performance Indicator Review

This is the final planned stage in the consulting process, which occurs after implementation of recommendations has been carried out. During this stage, the outcomes of the organisation’s work are measured against the baseline set at the commencement of the consulting process. If the progress is deemed unacceptable, then further recommendations are made and additional KPI checkpoints established.